Latest Updates, COVID-19

As the coronavirus (COVID-19) situation continues to evolve, we want you to know that the safety and security of our customers and employees is our top priority.

Last updated 31/03/20

A message from our
Country Head and SVP,
Stephen Bagnarol

I salute you, our customers, for your patience and understanding throughout this evolving situation. We thank you as we know the road ahead will be challenging.

Learn more, A message from our 
Country Head and SVP, 
Stephen Bagnarol
Branch updates

Our branches are open with reduced hours plus a daily dedicated hour for our elderly and disabled customers. Given the fluidity of the situation, select branches will be closed temporarily.

Learn more, Branch updates
Financial Relief

For our Customers who have been impacted by a loss of income and who may be experiencing challenges with meeting financial obligations, find out more about relief measures that are available to you.

Learn more, Financial Relief
Digital Banking

You can do most of your banking OnLine, on Mobile, or at ATMs, 24/7.

Learn more, Digital Banking
Longer call wait times

We appreciate your patience as call wait times are longer with possible service interruptions. Please remember, you can do most of your banking using the NEW Scotia Caribbean mobile banking app. This option leaves the phone lines open for urgent needs.

Learn more, Longer call wait times
COVID-19 scams

Remember to be vigilant in the fight against fraud. Learn how to identify new scams related to COVID-19.

Learn more, COVID-19 scams

Stay informed.

Follow the latest developments from the Ministry of Health, Trinidad & Tobago and the World Health Organization (WHO).

We remain committed to supporting you and keeping you informed.