Contact Us

(Trinidad and Tobago) Contact Centre available 24/7 : (868) 62-SCOTIA or (868) 627 – 2684
Toll-Free (US & Canada) 1-866-767-2010
Toll-Free (UK) 0-800-587-2010 
Visa Toll Free Number (international) 1-800-847-2911

To submit a credit card or debit card transaction dispute, please complete the Cardholder Statement of Dispute Form and email to: CustomerSupportUnitTT@scotiabank.com

Kindly note:

• Additional documents may be required.
• A request to investigate must be submitted within 90 days of transaction. 

We want to help you resolve any issues as quickly as possible. Click here for information on how to resolve a complaint.

Serving you from Monday to Friday, 8:00 am to 8:00 pm and Saturday 9:00 am to 1:00 pm

Corporate Area: (868) 627-2684

Corporate Area: (868) 625-3566

Fax: (868) 625-5633 

Contact a Scotiabank Customer Service Representative at 62-SCOTIA (627-2684)
Serving you 24 hours a day, 7 days a week 

Telephone: (868) 627-2684

Fax: (868) 627-7315 

Head Office
56-58 Richmond Street
Port of Spain

Telephone: (868) 62-SCOTIA or 627-2684
Email: insurancecarett@scotiabank.com