Security

At Scotiabank, we're committed to keeping your accounts and financial information safe and secure, from the moment you sign on to Scotia OnLine to the time you sign out. As part of this commitment, we have instituted a number of security measures to help ensure the integrity of your transactions and your account information.

Our Guarantee

Online

We will fully reimburse you in the unlikely event that you suffer direct financial losses due to unauthorized activity1 in your accounts through Scotia OnLine Financial Services2 provided you have met your security responsibilities.

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Mobile

We will fully reimburse you in the unlikely event that you suffer direct financial losses due to unauthorized activityin your accounts through Scotia Mobile2 provided you have met your security responsibilities.

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Online Security Guarantee

Your Security Responsibilities

To ensure you are protected under the Online and Mobile Security Guarantee, you must do your part too. That means it is your responsibility to abide by the terms of our customer agreements3 and follow the guidelines:

Shared Responsibility

Steps you should take to ensure your information remains secure. 
 

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