Seniors Centre

Bank with confidence.

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Seniors make up a large portion of our customer base. Their health and safety continues to be a major focus for us as they are the most vulnerable in our communities. We’re committed to developing initiatives to help them get their banking done remotely, reducing touch points so they can stay home and stay safe.  

Here are some resources you can use to bank safely and securely during this time.

Scotia OnLine Banking

Manage your everyday banking from your laptop or desktop PC. 

Learn More, Scotia OnLine Banking
Scotia Caribbean App

Be in the know,
while you bank on the go.

Learn More, Scotia Caribbean App

Convenient and accessible banking throughout Trinidad & Tobago.

Learn More, ATMs
Step-by-step guides

Get started with our easy to follow, online banking guides.

Learn More, Step-by-step guides
Dedicated Hour 

At all branches, the first hour remains dedicated to serving our elderly and differently abled customers.

Get the latest updates on in-branch banking,
across Trinidad & Tobago. 

Learn More, Dedicated Hour 

What our customers are saying.


I find using the NEW Scotia Caribbean App so stress-free, I am a senior and don't have too much experience with technology but using the app is so easy. I have been doing all of our banking online for the last 2 or more years.” 

69 year old Scotiabank Customer, Port of Spain

I’ve always had a good OnLine experience with Scotia.  I am not the most tech-savvy, but I love Scotia OnLine banking.  I’m able to see all of my account activity, I can download my account statements and check my bill payment history quickly to make sure I haven't forgotten to pay something that month. I didn’t think it would be so easy and I’m so happy I decided to give it a try.

72 year old Scotiabank Customer, Chaguanas

Online banking tips.

How to create a password

Create a strong password by using a unique word or phrase that you will easily remember. Your password should be a combination of numbers and both uppercase and lowercase letters, as well as symbols, such as an exclamation point or a question mark. The more complex your password is, the stronger it will be.

How to reset your  online banking password

If you've forgotten your password and need to reset it, you can do so now by entering your username into our OnLine Banking login page

Select “Forgot your password?'' and follow the on-screen instructions.

NOTE: If you don't have a registered email on your profile, please visit your nearest branch.

How to print your account statement

Sign in to Scotia OnLine Banking. On the "account overview" page, click the "Settings" icon on the menu and select “Online Statements" from the dropdown. On the "Online Statements" page choose an account and select the month to view the statement. See our step by step guide.


Understand the safety and security of online banking and your obligations to help protect against fraud.

Did You Know?
More than half of all Scotiabank transactions already take place through online and mobile. 

Online banking is not a new development – it's at the heart of how we operate, and we are committed to keeping your accounts and financial information safe and secure. 

As part of this commitment, we have a number of security measures to help ensure the integrity of your transactions and your account information. 

You can learn more about our Online Security Guarantee and your obligations, and all of the ways we protect your accounts in our Security Centre.

We offer a free service that will help you protect your accounts. You can monitor your accounts for unusual activity with Scotiabank Alerts

Report any suspicious activity immediately, by calling (868) 627-2684.

Do more banking tasks using our ATMs and telephone banking.

Many people would be surprised to learn how many day-to-day banking tasks can be performed either on the telephone or at the ATM. 

Learn more about the things you can do at the ATM.

You can use telephone banking from your landline or mobile phone to pay bills, transfer money, and check your account balances. Learn more about telephone banking.

Seniors are also eligible for the Total Access Account which offers zero monthly fees.
Learn more about the Total Access Senior Account.

Require some assistance? 

Call us on 625-3566 or send an email.