Enroll through the Scotia Caribbean app.

How to Sign up for OnLine banking through your iOS or Android device.

Here's what you'll need.

Your ID, email address and personal information must match your customer profile.

Personal Identification
Smartphone
Debit or Credit Card
Email Address

Let's get you signed up. 

Follow the steps below to sign up for Scotia OnLine from your smartphone.

Step 1 - Click "enroll now"

Downlaod the "Scotia Caribbean" app for your iOS or Android device. Once installed, you can launch the app and click "enroll now".

Be sure to set your app or play store country to Trinidad & Tobago so you can download the Scotia Caribbean App. The version needed for the Caribbean is not available in North American App or Play Stores.


Step 2 - Reminder about email

Before enrolling, you will be reminded that a valid emal address should be on your customer profile in order to complete enrollment.
 
If it's not, please email customercareTT@scotiabank.com for assistance.

Step 3 - Select country

Here, you will be prompted to select a country from the drop-down list. Select Trinidad & Tobago and click continue. 

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Step 4 - Enter account information

Enter the below information in their respective fields.

  • Select ScotiaCard or Credit Card
  • Enter card number
  • Enter first and last name
  • enter your date of birth
  • Select ID type from drop-down list
  • Enter your ID number
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Step 5 - Account info doesn't match

 

If the account information that you entered does not match what's on your customer profile, you would receive an error message.

Review your personal information and try again.

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Step 6 -Enrollment failed

 

If validation is not available at the moment, you will receive a pop notification letting you that we are temporarily unable to view your account info. Please try again later. 

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Step 7 - Email not found

 

If your email was not added to your customer account, you would not be able to continue. Please email customercarett@scotiabank.com for assistance. 

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Step 8 - Receive and enter the verification code

 

If you have a valid email address on profile, the verification code is sent to your email.

  • Enter the verification code
  • Trust the device (optional)
  • Click submit

You should receive your verification code in your email inbox immediately. If not, check your spam and/or promotions folder. After 2 minutes, if it's still not there, click the "send me a verification code" link.  

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Step 9 - Create a password

Now, its time to create a password for your account. This password would allow you to sign in to both Scotia OnLine and Mobile banking.

Your password must:

  • Be 8-32 characters long
  • Have a minimum of 1 uppercase letter
  • Have a minimum of 1 lowercase letter
  • Have a minimum of 1 number
  • Have no special characters

Once you’ve decided on a password that meets the criteria above, be sure to keep this password safe and do not share it with anyone. Our online platform is secure but it is dependent on you keeping this password to yourself.

 

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Step 10 - Accept the Terms & Conditions

 

Please read and agree to the Terms & Conditions. You can click on the link to view the full text. 

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Step 9 - You've successfully enrolled! 

Congratulations! You should now be presented with a message that you have successfully registered. 

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Still need help to enrolling with the Scotia Caribbean app?

The Scotia Caribbean App

Learn more about the Scotia Caribbean app.