Enrol in Scotia OnLine

Sign up for Scotia OnLine from the comfort of your home.

Here's what you'll need.

Your ID, email address and personal information must match your customer profile.

Personal Identification
Laptop or Desktop
Debit or Credit Card
Email Address

Let's get you signed up. 

Follow the steps below to sign up for Scotia OnLine.

Step 1 - Go to the sign in page

Go to the sign in page for Scotia OnLine and click on "enroll now". For the best experience, we recommend using a laptop or desktop computer. 
Scotiabank Online sign-in page

Step 2 - Enter your customer information

On this page you will be prompted to enter the below information.
  • Select card type 
  • Enter card number
  • First name
  • Last name
  • Date of Birth
  • Select ID Type (must match your customer profile)
  • Enter ID number (ID number should not contain dashes (-) or spaces

If your information does not match your customer profile, you will have to review and re-enter the data that is incorrect. You will not be informed of what information is incorrect. 

⚠️If you enter your ID incorrectly 3 times you will be locked out for 24 hours.

Customer information page

Step 3 - Email check-up

Our system will then check to see if a valid email address is connected to your customer profile. If not, you will not be able to complete online registration.

Please email scotiasupport@scotiabank.com for assistance.

Page alerting customer that their email address is required.

Step 4 - Retreive and enter verification code

Once an email address is connected to your customer profile, you will receive a verification code at that address.

You will have up to 5 minutes to enter the 6 digit code before it expires. 

You may request a resend of the verification code up to 2 more times if you did not receive it or if it has expired.

It is recommended that if using your personal device, you trust the computer, so that on future Log-ins, you will not require to input a verification code.

Page with field to enter email address verification code.

Step 5 - Sample verification email

Here's an exmaple of the email that you will receive, with your verification code. This 6 digit verification code will need to be entered in your OnLine Banking.

Sample verification email.

Step 6 - Create a password

Now, its time to create a password for your account. This password would allow you to sign in to both Scotia OnLine and Mobile banking.

Your password must:

  • Be 8-32 characters long
  • Have a minimum of 1 uppercase letter
  • Have a minimum of 1 lowercase letter
  • Have a minimum of 1 number
  • Have no special characters

Once you’ve decided on a password that meets the criteria above, be sure to keep this password safe and do not share it with anyone. Our online platform is secure but it is dependent on you keeping this password to yourself.

Create a password page.

Step 7 - Setup Scotiabank Alerts

This is where you will be registered for Scotiabank Alerts. The email address displayed is where the Alerts will be sent to. If you would like to update your email address, you can do so now.


Step 8 - You've successfully enroled! 

You should now receive a notification that your enrollment was successful. You may now proceed to sign-in to Scotia OnLine

Enrolment confirmation page.

Still need help to enrolling in Scotia OnLine?

Enrol Now

Sign up for Scotia OnLine