Solace: Claimant's Guide

We take this opportunity to express our condolences on your loss. 

Kindly submit the following documents in support of your claim:

• Claimant’s Statement – This form is to be completed by beneficiary (ies) of the policy
• Original Policy Contract
• Death Certificate (Certified by a ScotiaLife Officer, Bank Officer or Notary Public)
• Proof of age of the deceased – E.g. National ID, Passport or Drivers Permit (Certified by a ScotiaLife Officer, Bank Officer or Notary Public)
• Valid ID of the Claimant / Beneficiary - E.g. National ID, Passport or Drivers Permit (Certified by a ScotiaLife Officer, Bank Officer or Notary Public)
• Police Report if death was due to an accident
• Grant of Probate or Letters of Administration (if the beneficiary is the Estate of the deceased)
• Lost Policy Declaration form if the Original Policy Contract cannot be located
• The Death Benefit shall be payable within 5-7 business days after written proof of claim satisfactory to the Company has been received.