Personal Banking

Support for our Personal Banking Customers

Last updated 20/05/21

Relief Options

We continue to work with and provide various relief options to our customers on a case by case basis. Together we can assess your unique financial situation and provide you with solutions that best support your needs during this difficult time. 

We’re here to help with solutions that include restructures or refinances. These options may help to reduce your monthly instalments by extending the length of time it will take for you to complete your payments. 

If you continue to be financially impacted by the pandemic and are unable to make your payments, please  reach out to us on Instagram @scotiatt or send an email to

Our team is ready to provide you with further assistance such as combining your debt to give you more flexibility.


†Requests will be assessed on an individual basis. 


Contact Us

Bank with us OnLine

Sign up, sign in and stay home. 

Your everyday banking transactions can be done when you use the Scotia Caribbean App or OnLine Banking to:

Pay your bills (cable, internet, phone, WASA, T&TEC + more)
Transfer funds to other Scotia accounts 
Transfer funds to other local banks 
Pay your credit card 
View and save your account statements 
Open an additional account 
Get emails and messages about all your account acitvity with Scotiabank Alerts 
Customize your Alerts + much more!

Register and use Scotia OnLine Banking or the Scotia Caribbean App so you can #StayHome and #StaySafe


Sign in to Scotia OnLine Banking

Frequently Asked Questions

I have questions about how and where I should bank right now.

Terms & Conditions

If you accepted automatic loan deferrals or submitted a request to defer your regular ScotiaPlan, Auto Loans, mortgage or real estate secured loan payments in 2020,  you agreed to the following Terms & Conditions.