Personal Banking

You can complete many of your everyday banking needs from home, 24 hours a day, via online or mobile banking. 

No. To facilitate the timely payment of your credit card, we recommend using the Scotia Caribbean App or OnLine Banking to open a deposit account which can then be used to transfer funds to pay your credit card. You may also pay your credit card using cash at any of our conveniently located branch ATMs.

Since you are unable to make payments using our digital channels, please visit the branch most convenient to you. Upon entry, please advise the Customer Service Officer that your inactive / frozen credit card is on a monthly payment plan and you need to make a payment over the counter. 

Please remember services in our branches may take longer than normal. We request your patience and kindness towards our staff and fellow customers and, please maintain a minimum of 6ft distance from the person in front of you while waiting your turn. If you are feeling unwell or have flu-like symptoms, we ask that you do not visit our branches. Let us all please work together to slow the spread of the virus. Thank you.

Whether it's online, mobile, by phone or at an ATM, we've got the option that best suits you. Visit our Digital Banking Page.

As the situation evolves rapidly, we will be adjusting our hours and in some cases there may be a need for us to close some of our branches. If a branch is required to be temporarily closed, we will post a sign on the door informing our customers.

Stay informed at the Branch Updates page.

At this time all merchants are accepting credit and debit and our ATMs will continue to operate as normal. We are continuing to monitor the situation as needed to ensure that you are able to withdraw cash if you need it.

Stay informed on ATMs