Branch Updates

Mall and Non-Mall Banking hours and daily dedicated hour.

Updated: 06-Jan

Your safety is our top priority.


Limit on the number of customers allowed in a branch. 

Social distancing is a proven way to slow pandemics. If you have flu like symptoms, please refrain from banking in person. As we continue to monitor the situation closely in the coming weeks, and in an effort to contain COVID-19 (Coronavirus), if you choose to bank in-person, at your discretion, please note:

  • You may be asked to sit/ stand in a way that ensures there is sufficient space between you and those next to you
  • Your cooperation is greatly appreciated as we work together to help you stay protected

Remember your everyday banking activities are easy & safe when you use Scotia OnLine Banking or the Scotia Caribbean App.


Temperature screening at all branches.

Given the recent increase in local spread of the coronavirus, upon entering this branch, you are required to wear a protective face mask and proceed to have your temperature read, using a contactless device. View more details here.

We’re taking important steps to help you and our employees stay protected

  • We continue to follow the latest guidance from health authorities to ensure that our practices are in line with their recommendations.

  • Our employees are kept informed of all precautionary measures to ensure that our workplaces, including our branches, remain safe for everyone.

  • We are conducting regular deep cleaning of our branches every business day, including sanitizing of all surfaces (door handles, ATM keypads and screens, pin pads, chair handles, desks, reception areas, teller wickets and washrooms), and hand sanitizer is available in-branch for use by both employees and customers.

  • Banking hours

    Non-Mall branches

    Non-Mall Branches  
    8am - 2pm 
    Monday to Thursday
      8am - 5pm  Friday

    Mall Branches

    Mall Branches, Trinidad
    10am - 5pm 
    Monday to Friday
    Lowlands, Tobago 9am - 4pm Monday to Friday

    Sales Centres

    Sales Centres 
    8am - 3pm 
    Monday to Thursday
      8am - 4pm 

    Daily dedicated hour

    At all branches, the first hour remains dedicated to serving our elderly and differently-abled customers.

    We ask customers to respect this dedicated time for those in our community that are most vulnerable.

    The following branches have temporarily re-opened to serve you, during the busy month end period.

    Cipiero and Rushworth St.

    Diego Martin


    Price Plaza

    Princes Town 


    Branches open to serve you:





    High Street, San Fernando


    Independence Square

    Lowlands, Tobago


    Park & Pembroke 



    Point Fortin Service Centre 

    Rio Claro 

    Sangre Grande 

    San Juan 

    Scotia Centre 


    Transactions offered at branches

    Cash Deposits over $10,000
    Cash Withdrawals over $5,000
    Wire Transfers
    Loan services
    Purchase of drafts
    New account opening 

    by appointments only