Mall and Non-Mall Banking hours and daily dedicated hour.
Your safety is our top priority.
Limit on the number of customers allowed in a branch.
Social distancing is a proven way to slow pandemics. If you have flu like symptoms, please refrain from banking in person. As we continue to monitor the situation closely in the coming weeks, and in an effort to contain COVID-19 (Coronavirus), if you choose to bank in-person, at your discretion, please note:
- You may be asked to sit/ stand in a way that ensures there is sufficient space between you and those next to you
- Your cooperation is greatly appreciated as we work together to help you stay protected
Temperature screening at all branches.
Given the recent increase in local spread of the coronavirus, upon entering this branch, you are required to wear a protective face mask and proceed to have your temperature read, using a contactless device. View more details here.
We’re taking important steps to help you and our employees stay protected
We continue to follow the latest guidance from health authorities to ensure that our practices are in line with their recommendations.
Our employees are kept informed of all precautionary measures to ensure that our workplaces, including our branches, remain safe for everyone.
We are conducting regular deep cleaning of our branches every business day, including sanitizing of all surfaces (door handles, ATM keypads and screens, pin pads, chair handles, desks, reception areas, teller wickets and washrooms), and hand sanitizer is available in-branch for use by both employees and customers.
||8am - 2pm
||Monday to Thursday
|8am - 5pm||Friday|
|Mall Branches, Trinidad
||10am - 5pm
||Monday to Friday
|Lowlands, Tobago||9am - 4pm||Monday to Friday|
||8am - 3pm
||Monday to Thursday|
|8am - 4pm
Daily dedicated hour
At all branches, the first hour remains dedicated to serving our elderly and differently-abled customers.
We ask customers to respect this dedicated time for those in our community that are most vulnerable.
The following branches have temporarily re-opened to serve you, during the busy month end period.
Cipiero and Rushworth St.
Branches open to serve you:
High Street, San Fernando
Park & Pembroke
Point Fortin Service Centre
Transactions offered at branches
Cash Deposits over $10,000
Cash Withdrawals over $5,000
Purchase of drafts
New account opening
by appointments only